SHIPPING & DELIVERY POLICY
Last updated December 15, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
Curbside pickup is available for all purchases, certain purchases, ``ship to store`` purchases. Pickups are available Monday - Friday 9am - 5pm. an email confirmation will be sent to you when your oder is ready for pickup
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free 3 to 5 days shipping on over R350 ,non-sale items only.
Shipping Fees
We also offer shipping at the following rates:
| Self Pickup
2 to 3 days | MDS Collivery
1 to 2 days,Same Day | South African Post Office
3 to 5 days |
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is packaged, we will send an email with your tracking information
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Each month on the day selected in your account settings
item substitutions can be made up to 5 days before the shipment date
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Dear Customer, Due to regulatory updates, we are temporarily unable to ship to certain regions. We apologize for any inconvenience this may cause and are actively working with our partners to minimize disruptions. If you need assistance or would like to explore alternative shipping options, please contact us at support veraciclothingbrand@gmail.com or call [0655506225]. Thank you for your understanding and support."
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: veraciclothingbrand@gmail.com